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Turnovers
Every cabin has to be guest-ready between a checkout and the next check-in. How a clean turned out depended on who did it, and there was no easy way to check without driving out.
Use case · Short-term rental
Four cabins, one app for turnovers and guest messages
I own four cabins in the Hocking Hills of Ohio. When I bought the business, two problems stood out right away: our turnovers weren't consistent, and our guest communication was slow and scattered. So I built an iOS app for our team that handles both.
The two biggest problems
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Guest messages
Guests write in before and during every stay. The answer depended on who saw the message first, and getting a good reply out fast, every time, was hard.
What I built
The whole loop, from a finished clean to a guest reply
Our cleaners and I all work from the same app. Here's how it goes, start to finish, in under a minute.
- 1A cleaner finishes a cabin and I get a notification.
- 2I open the turnover: checklist, times, notes, and photos of every room.
- 3It looks right, so I approve it. No drive out to check.
- 4A guest writes in, and AI has already drafted a reply.
- 5I read it, approve it, and it's sent.
Why I built it
We were running four cabins on paper checklists, group texts, and a shared inbox. I wanted one app on everyone's phone, so every turnover gets checked the same way and every guest gets a good answer fast.
- React Native
- Firebase
- Hostfully
- AI drafts
- App Store
Run rentals too?
I'm not a developer. I built this with Claude Code, one problem at a time. If turnovers or guest messages are eating your week, email me. I'm happy to show you how it works.